
Inside Return Abuse: How Shoppers are Gaming the System
Return abuse is costing retailers billions—yet most shoppers have no idea it’s happening. In this video, we dive into the growing crisis of return fraud and abuse, breaking down just how massive the problem really is, and the various methods bad actors use to exploit return policies. From wardrobing and bracketing to cross-retailer arbitrage and fake returns, you'll learn how these tactics work—and why it's becoming a serious threat for e-commerce and brick-and-mortar businesses alike.